Frequently Asked Questions
How do I check on the status of my order?
Please email Help@BehindtheBuckle.com for all order inquiries. If your order has already shipped, you can also track your package via the shipping confirmation email sent to your address on file.
What is your return policy?
We accept returns within 30 days of the delivery date. You can read our full return policy here.
Where are your belts made?
All Behind The Buckle™ belts are currently produced in the United States. Some materials are imported.
How do I put on the belt?
Our belts are designed to be simple to use. You can view a video tutorial and visual instructions on our How It Works page. If you still have trouble, feel free to reach out to us at Help@BehindtheBuckle.com
What size should I order?
A sizing guide can be found here. If you need personal help with sizing, we’re happy to answer your questions at Help@BehindtheBuckle.com.
I can’t close a snap, what should I do?
An occasional snap may be harder to close the first time around than others. Good snaps have a tighter fit in the beginning. Apply pressure with both hands firmly and they will loosen the next time you use and thereafter.
Will my zipper stay in place with my jeans button open?
When you use your Behind The Buckle belt with the extender, your jeans are open about 1” - 1.5” vertically. You’ll see that your zipper will stay put once placed downward. The extender lessens the tension on the zipper by holding the sides of your jeans together.
Will the buckle cover the zipper?
As long as your jeans are open 1” - 1.5” vertically, you should be covered! Be sure to choose to use common sense when choosing jeans; adjust your belt; and choose the right hole on the extender.
Does this belt work if my jeans are too tight all-over or just too tight around the waist?
Since the waist is the key problem area for most jeans that are too tight, Behind The Buckle belts are designed to solve this problem. The belt does not fix jeans that don’t fit in the leg area.
How will the first or second hole on the extender affect how my jeans look or feel?
The fun will be in the experimentation! If you want more comfort at any time or are trying to fit into even smaller jeans, the second hole is your choice. If you need just a little help, the first hole may be the right answer. Typically the second hole will allow the tips of your jeans to meet together on top; the first hole will create some cross-over. Either way, you’re covered.
What styles offer the most amount of coverage?
If you want to push the envelope and get maximum coverage, try the pear-shaped style Behind The Buckle belt These are particularly useful for maternity and post-partum, although they’re cool for anyone. And they are flat enough to be worn underneath a blouse.
I love the idea, but I don’t wear belts. Do you have any options for me that go under a shirt or sweater?
Our Snap Belt is flat and goes under a sweater or shirt, if you don’t wear belts. Or, you can tuck in your shirt and show it off. The snaps, which look like silver or brass studs, are adjustable. Inside, the extender is sewn on—the magic is hidden.
I like belts for an accessory and may not wear the extender. Is there anything unusual about the interior of the belt itself?
No; this is a gorgeous belt; the strap has a couple tiny, smooth snaps (receiving side) near the buckle.
How can I clean the leather belt?
Here is a helpful link! https://www.wikihow.com/Clean-a-Leather-Belt
How can I clean the faux leather belt?
Use a small amount of mild soap on a slightly moist sponge and spot clean. Wipe dry. If it is a large area on the lining, hang and allow to dry.
Further questions? We’re here to help! Contact: Help@BehindtheBuckle.com.